Privacy Policy — How Khlagor Keeps Your Data Safe

Protecting your personal information is Khlagor's top priority. This Privacy Policy clearly outlines what data is collected, how it is used, and what rights you have.

Last updated: January 2026 SSL Secured Bangla version

Your Privacy — Our Commitment

Key highlights of how Khlagor keeps your data secure

Encryption Protection

All your information is protected with 256-bit SSL encryption. From login to payment, every step of the process involves encrypted data exchange.

Never sold to third parties

Khlagor never sells your personal information to advertisers or third parties. Your data is used solely to improve our services.

Your Controls

You can view, correct, or request deletion of your data at any time. You have full control over your privacy settings.

Secure Data Storage

Your data is stored on secure servers that meet international standards. Regular security audits and penetration tests are conducted.

Minimal Data Collection

Khlagor only collects information strictly necessary to provide its services. No unnecessary data is ever collected.

Transparent Notifications

You will be notified in advance of any changes to this Privacy Policy. There are no hidden updates — everything is communicated clearly.

Summary: Khlagor treats your privacy with the utmost respect. We collect only what's necessary, store it securely, and never share it with anyone without your consent.

01 Introduction

Khlagor ("we", "us", or "the platform") is a trusted online Sports Betting and gaming service for users in Bangladesh. We fully understand how valuable your personal information is to you.

This Privacy Policy ("Policy") explains what information Khlagor collects, how it is used, with whom it is shared, and how you can maintain control over your own data.

By using the Khlagor website or app, you agree to this Privacy Policy. If you do not agree, please discontinue use of the platform.

This policy applies to our Terms & Conditionsshould be read alongside, together forming the complete legal framework governing the use of Khlagor.

02 What Information We Collect

Khlagor collects the following types of information:

a) Information You Provide Directly:

  • Full name and date of birth
  • Mobile number and email address
  • Residential address
  • Identity verification documents (National ID or Passport)
  • Payment details (mobile banking number)

b) Automatically Collected Information:

Data Type Example Purpose
Device information Device type, OS version, browser Platform Optimization
Usage Information Login times, pages visited, betting history Service Improvement
Location Data IP address, general region Security Verification
Transaction data Deposit, withdrawal, and bet amounts Financial Record Keeping
Contact Information Support chat, email correspondence Service Improvement & Dispute Resolution

c) Information Received from Third Parties:

  • Transaction verification data from payment providers
  • Verified information from identity verification service providers
  • Information obtained from government databases for legal compliance

03 How we use your information

Khlagor uses the information collected for the following purposes:

  • Account Management: Registration verification, login security, and account management.
  • Service delivery: Operating betting, gaming, and payment services.
  • Security assurance: Fraud prevention, account protection, and detection of suspicious activity.
  • Legal Compliance: Compliance with Anti-Money Laundering (AML) regulations and all applicable laws.
  • Customer support: Resolving your questions and issues.
  • Platform improvement: Analysing and improving the user experience.
  • Marketing: Relevant offers and promotions tailored to your preferences (you can opt out at any time).

Khlagor never uses your data against you. All use of your information is entirely for your benefit.

04 Data Sharing Policy

Khlagor does not sell your personal data. However, information may be shared in the following specific circumstances:

  • Payment Processors: Limited information is shared with Mobile Pay, Nagad, Rocket, and similar services solely to process transactions.
  • Identity verifier: With authorised verification agencies for the KYC (Know Your Customer) process.
  • Legal Authorities: When required by court order, lawful request from an investigative authority, or other legal obligation.
  • Technology Partners: Technology service providers that operate the platform, bound by strict confidentiality agreements.

When sharing information with any third party, Khlagor ensures they uphold the same high standards of privacy protection.

05 Cookies Policy

Khlagor uses cookies and similar tracking technologies to improve service quality. Cookies are small text files stored on your device.

Types of cookies we use:

  • Essential cookies: For login status, session data, and security purposes. These cannot be disabled.
  • Functional Cookies: Remembering your preferences such as language and theme.
  • Analytical Cookies: Collecting anonymised data to understand how the platform is used.

Non-essential cookies can be managed through your browser settings. However, disabling certain cookies may limit some features of the platform.

06 Data protection measures

Khlagor uses industry-standard security measures to protect your data:

  • 256-bit SSL/TLS Encryption: Across all data transmissions.
  • Encrypted database: Stored data is protected with encryption.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Regular Security Audits: Regular audits conducted by third-party security experts.
  • Access Controls: Only authorized personnel can access user data.
  • Data backup: Regular backups to a secure, encrypted backup system.

That said, no internet-based system can guarantee 100% security. In the event of a security breach, Khlagor will notify you promptly and take all necessary steps.

07 Your Data Rights

As a Khlagor user, you have the following rights over your personal data:

Right to Access

You have the right to know what information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data under certain conditions.

Right to data portability

You can request a copy of your data in a specific format.

Right to Object

You can opt out of marketing communications at any time.

Right to restrict processing

The right to request restriction of how your data is processed in certain circumstances.

To exercise these rights support@khlagor.netto send us an email. We will respond within 30 business days.

08 Children's Privacy

Khlagor's services are strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.

If we are notified that personal data has been collected from a minor, we will immediately close that account and permanently delete all associated information.

If you suspect a minor is using Khlagor, please notify us immediately: support@khlagor.net

09 Third-Party Links & Services

The Khlagor platform may include certain third-party services (such as payment gateways). These services have their own privacy policies and are not under Khlagor's control.

  • We recommend reading the privacy policy of any third-party service before using it.
  • Khlagor is not responsible for the privacy practices of third parties.
  • All payment partners comply with strict financial regulations.

10 Data Retention Period

How long Khlagor retains your data:

Data Type Retention period Reason
Account Information 5 years after account closure Legal Compliance & Dispute Resolution
Transaction history 7 Years Compliance with financial regulations
Communication records 3 Years Support & Dispute Resolution
Betting History 5 Years Responsible Gaming Monitoring
Log files 12 months Security Analysis

Once the retention period ends, data is securely and permanently deleted.

11 Privacy Policy Updates

Khlagor may update this Privacy Policy from time to time. In the event of any changes:

  • The date of any changes will be updated at the top of the page.
  • For significant changes, a notification will be sent via email or through the platform.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.

This policy was last updated: January 2026।

12 Contact Us

For any privacy-related questions, concerns, or requests, please get in touch with us:

  • Email: support@khlagor.net
  • Subject: Write "Privacy Request" in the subject line
  • Live chat: Via the 24/7 chat icon on the site
  • Response Time: Within 30 business days

Your privacy matters to us. Feel free to reach out with any concerns — we're always here to help.

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Enjoy betting in a safe environment

Your data is fully secure with Khlagor. Register today and join Bangladesh's most trusted betting platform.

18+ | Bet Responsibly | Responsible Gaming

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